Code of Ethics

Code of Ethics

The policy of BetterDoseRx is to report suspected abuse, neglect, exploitation, or death due to maltreatment of any patient receiving our services. Any of those abuses will be reported within 5 business days to the Compliance Officer, who will in turn report that incident to every local and state agency responsible for receiving and addressing such concerns. All company personnel will receive ongoing education regarding the aforementioned mishandlings, and will adhere to the pledges listed below.

• We will consistently strive to provide quality services to our patients and the community, in accordance with the highest professional and ethical standards.
• We will abide by Federal, State, and local laws, statutes, rules, regulations, and ordinances, and with federal, state and private payor healthcare program requirements.
• We will do our best to prevent any fraud or abuse of federal, state or private payor healthcare programs.
• We will not discriminate on the basis of age, sex, race, creed, color, national origin, or disability.
• We will consistently to screen, test, manage and evaluate personnel.
• We will provide ongoing employee education, to enhance and maintain the knowledge and skills needed to competently serve our patients.
• We will practice integrity in advertising, marketing, our billing practices, and in managing the services we offer.
• We will properly represent the relationship of the Company to other healthcare providers, institutions, and payors.
• We will take the precautions necessary to ensure the safety of our employees and patients.
• We will protect our employees and patients by maintaining proper insurance coverage.
• We will show our employees and patients respect, emotional support, and personal dignity. 

Training, Education and Resolution

BetterDoseRx considers, discusses and resolves conflicts and ethical issues with patients, caregivers, staff, physicians and referral sources. Our staff is trained and educated, upon hire and annually, how to identify and address any conflict or ethical issue that arises. The below list highlights the particular areas of training our pharmacy provides. 

• What conflicts or issues are considered to be. “ethical violations”.
• How to identify potential conflicts within the organization.
• Where educational resources are located that assist staff with conflicts or ethical dilemmas.
• What the proper forum is to discuss ethical issues that arise.
• When, how, and which Senior Team Members to inform and consult with regarding resolution.
• How to resolve actual or potential conflicts.

All ethical issues or conflicts, and the results and actions taken, will be documented and discussed quarterly with the members of the BetterDoseRx Quality Management Committee.